Protecting your privacy is important to us. Please take a few moments to review this Policy.
EmergentHelp.org is a website established and owned PPS Collateral Services, a New Jersey based company. Our purpose is to provide verifiable forms of identification and contact information to segments of our society at risk in times of natural disasters and other circumstances. In the furtherance of these endeavors, we accumulate important information pertaining to a participant, some of which is made public, some not. We take privacy issues seriously and are committed to protecting your personal information.
If you have any queries concerning your personal information or any questions on our use of the information, please contact us at assist@EmergentHelp.org.
The information we collect, and how we use it:
1.1 What information is being collected and how is it used?
When you enroll to become a EmergentHelp.org participant, we collect information indicated on the application form and collect it to process your application for eenrollment. We then use this information to hold your customer details and generally fulfill our obligations to you. We will then contact you either by email, fax, post or telephone in relation to your relationship with EmergentHelp.org.The names of our participants, and information pertaining to them, is accessible only via the use of a QR (Quick Response) that appears on wristband or issued identification cards, or coded information issued to create symbols that may be placed on other websites that link to a participant’s private page on EmergentHelp.org.
1.2. What else do we collect when you use our website?
Each time you use the internet, an IP address is assigned to your computer via the internet service provider. This number may either be the same or different each time. Each time your computer requests information from our website, we log your IP address on our server. We may use this in order to gather information about the website traffic and usage.
Whether you are a registered user or not, our web server collects certain information such as (a) IP address; (b) host names (c) domain name (d) time and date information as requested (e) the browser version and platform when it is requested, (f) a record of which pages have been requested, but we do not identify any individual from this data.
1.3 What else do we use personal information for?
Other than for fulfilling our obligations to you (where these exist), on some occasions we use the information provided to produce aggregate statistics in relation to pages being accessed. We may also use it to monitor usage patterns on the website in order to improve navigation and design features to help you get information more easily. This information is collected and provided to us as daily logged files. In order to help us develop the website and our services, we may provide such aggregate information to third parties. The statistics however will not include any information that can be used to identify any individual.
2.1. To whom will personal information be disclosed?
We will not disclose your personal data to any third party other than our contractors who must keep this data secure and confidential. Corporate location information however may be shared.
2.2 Disclosure of personal information pursuant to court order or subpoena.
We will not disclose your personal data to anyone unless so ordered pursuant to a proper court order, or subpoena. In the event that a court order or subpoena is served upon us, you will be duly notified prior to the release of your personal information to afford you the opportunity to take whatever action you deem necessary to protect your information.
3.How long do we keep the information we collect?
We keep your personal information for as long as necessary to fulfill our obligations to you and protect our legal interests. This will never be longer than six years from the end of your subscription period.
4.Can you change information we hold about you?
Where you have provided us with an email address, or any other information which becomes outdated, or is not longer valid, you should immediately inform us by using the contact form on the website.
5.How is personal information stored and protected?
Your personal data is stored by us in electronic and paper-based form. Website usage information is stored electronically.
The information we collect about site visitors to the site, is stored in secure environments and we do not share any data that identifies any individual, to any other individual or party. We have mechanisms in place to protect data. One such mechanism is called a “firewall”. A firewall is a barrier that allows only authorized traffic through. It safeguards our computer systems and your information. We also use system and application logs to track all access. We review these logs periodically and investigate any anomalies or discrepancies.
We understand that the security of your information is important to you. We also understand that our continued success, relies on our ability to communicate with you in a secure manner. We adhere to the highest standards of decency, fairness, and integrity in our operations. We use several measures to authenticate your identity when you visit our site. We also take steps to protect your information as it travels the internet, and to make sure all information is as secure as possible against unauthorized access and use (for example, by hackers). We review our security measures regularly.
Despite our best efforts, and the best efforts of other firms, “perfect security” does not exist on the internet, or anywhere else. As a result, whilst we strive to protect your personal information, we cannot warrant the security of the information you transmit to us online. You therefore do so at your own risk.
Once we receive your transmission, we make our best efforts to ensure its security on our system.
Any email between you and EmergentHelp.org is not encrypted. It will be stored securely within our corporate firewall (see above).
If you have any concerns or queries about the information we hold about you or wish to provide feedback about this site, please contact us at assist@EmwergentHelp.org.
Linking to external sites
Please also review our Website Terms & Conditions.